Following is our class rescheduling and refund policy for regular bookings. Bookings made under the Unlimited Class Pass purchase has a separate rescheduling policy listed under Unlimited Class Passes Terms.
- You are able to put in a request to reschedule your class anytime, but reschedule requests within 7 days of the start of a class will be charged a $40 admin fee for individual classes and $75 for all packages - multi-day classes in order to reschedule.
- If you want to reschedule and you are prior to 7 days to the start of the class, go ahead and cancel the class from your account. Full monetary credit will be added to your account where you can then use the credit to rebook a class.
- Full refunds are allowed up to 7 days prior to the start of a class. Please cancel the class through your account and send in an email to request a refund. A refund for what you paid will be provided minus a 5% admin fee.
- Once within 7 days of the start of a class, there are no refunds, only rescheduling is allowed if you are not able to make the date of your original class. Please read above for admin fees charged to reschedule classes. You may transfer the class to another individual if you choose not to attend. Please let us know if you would like to do this as the new person will be required to sign a new Release of Liability otherwise they will fall under your responsibility while attending the training center.
- No refund requests are accommodated after you reschedule a class. No refund requests are accommodated to anyone that chooses not to reschedule any missed class.
- A no show to a class will result in a forfeit of your all your class fees.
- If the minimum number of registrations are not met prior to the class start, you will be contacted and you will be moved to another suitable date of your choice or you may receive a refund. There are no inconvenience fees or discounts provided.
- If the DIY Training Center has to cancel a class at the last minute due to unforseen circumstances, you will have a choice of a full refund or a reschedule to a future date.